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Privacy Policy

Last updated: 23 July 2026

Privacy Policy - Pharmacy Weight Loss Brockholes

Pharmacy Weight Loss Brockholes | GPhC No. 9012511 | Last updated: July 2026

We are committed to protecting your personal data and respecting your privacy. This policy explains how we collect, use, and safeguard your information when you use our online pharmacy weight loss clinic. Please read it carefully.

Who We Are

Pharmacy Weight Loss Brockholes is a GPhC-registered online pharmacy (GPhC No. 9012511) providing weight loss consultations and prescription services to patients in Brockholes, UK. We act as the data controller for all personal information collected through our service.

Data We Collect

To provide safe and effective pharmacy services, we collect the following types of personal data:

Personal identifiers: Full name, date of birth, gender, home address, email address, and phone number.

Health and medical information: Medical history, current medications, weight, BMI, lifestyle information, and any other health details relevant to your weight loss consultation.

Payment information: Transaction records processed securely through our payment provider. We do not store full card details.

Technical data: IP address, browser type, device information, and website usage data collected automatically when you visit our site.

How We Use Your Data

We use your personal and medical data for the following purposes:

To provide healthcare services: Your information is used by our registered pharmacists to assess your suitability for weight loss treatments, issue prescriptions where appropriate, and dispense medications safely. Orders are dispatched within 1 working day of pharmacist approval.

To communicate with you: We will contact you regarding your consultation, order updates, and any clinically relevant information about your treatment.

To meet legal obligations: As a regulated pharmacy, we are required to maintain accurate patient records and comply with GPhC standards, NHS regulations, and UK law.

To improve our service: Anonymised data may be used to evaluate and enhance the quality of our online pharmacy services.

Our lawful bases for processing your data include the performance of a contract, compliance with legal obligations, and the provision of healthcare (which allows us to process special category health data under UK GDPR).

Cookies

Our website uses cookies to ensure it functions correctly and to improve your browsing experience. Cookies are small text files stored on your device.

Essential cookies are necessary for the website to operate and cannot be disabled. Analytics cookies help us understand how visitors use our site so we can make improvements. You may manage or disable non-essential cookies through your browser settings. By continuing to use our site, you consent to our use of cookies as described here.

Third-Party Sharing

We do not sell your personal data. We may share your information only in the following limited circumstances:

Healthcare partners: Where clinically necessary, we may share relevant medical information with GPs, prescribers, or other healthcare professionals involved in your care.

Service providers: We work with trusted third-party providers for payment processing, secure data storage, and delivery logistics. All third parties are contractually bound to handle your data securely and in compliance with UK GDPR.

Legal requirements: We may disclose your data if required to do so by law, regulatory authority, or to protect the safety of our patients and staff.

Data Retention and Security

We retain patient records for a minimum of eight years in line with NHS and GPhC guidance, or longer where required by law. All data is stored securely using appropriate technical and organisational measures to prevent unauthorised access, disclosure, or loss.

Your Privacy Rights

Under UK GDPR, you have rights regarding your personal data. You may request access to the information we hold about you, ask us to correct inaccurate data, request deletion of your data where legally permissible, or object to certain types of processing. You may also request that we restrict how we use your data or ask us to provide your data in a portable format.

To exercise any of these rights, please contact us using the details below. We will respond to all data-related requests within 48 hours.

Contact Us

If you have any questions about this privacy policy or how we handle your personal data, please get in touch:

Pharmacy Weight Loss Brockholes
Phone: (+44) 116 4646009
Email: info@pharmacyweightloss.co.uk

We aim to respond to all data-related enquiries within 48 hours.